Politique de confidentialité

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Computer Law and Freedom of 06 August 2004 and the General Regulation on Data Protection (GDPR: 2016-679).

1.1 Personal Data Collection Managers

For Personal Data collected in connection with the creation of the user’s personal account and navigation on the website, the person responsible for the processing of personal data shall: BOHIN FRANCE represented by Audrey Regnier, his legal representative.

BOHIN FRANCE is responsible for the processing of the data it collects. BOHIN FRANCE undertakes to comply with the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consent, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Whenever BOHIN FRANCE processes personal data, it shall take all reasonable steps to ensure that the personal data is accurate and relevant for the purposes for which it treats them.

1.2 Purpose of collected data

BOHIN FRANCE is likely to process all or part of the data:

·to enable navigation on the website and the management and traceability of services and services ordered by the user: website login and usage data, billing, order history, etc.

 to prevent and combat computer fraud (spamming, hacking...): IT hardware used for browsing, IP address, password (hashed) 

to improve navigation on the website : connection and use data
to conduct optional satisfaction surveys 
to conduct communication campaigns (sms, email) 
BOHIN FRANCE does not market your personal data, which is therefore used solely for necessity or for statistical and analytical purposes.

1.3 Right of access, correction and opposition

In accordance with current European regulations, users of the website https://boutique.bohin.com have the following rights:

· right of access (Article 15 GDPR) and correction (Article 16 GDPR), updating, completion of user data right to lock or erase data of personal users (Article 17 GDPR), where it is inaccurate, incomplete, equivocal, outdated, or where the collection, use, communication or retention is prohibited

  • right to withdraw consent at any time (section 13-2c GDPR) 
  • right to limit the processing of user data (Article 18 GDPR)
  • right of opposition to the processing of user data (Article 21 GDPR)
  • right to portability of data provided by users, where such data is the subject of automated treatment based on consent or contract (Article 20 GDPR)
  • the right to define the fate of user data after their death and to choose to whom BOHIN FRANCE shall communicate (or not) its data to a third party whom it has previously designated.

As soon as BOHIN FRANCE becomes aware of the death of a user and, in the absence of instructions from BOHIN FRANCE, BOHIN FRANCE undertakes to destroy its data, unless it is necessary to keep it for probative purposes or to fulfill a legal obligation.

If the user wishes to know how BOHIN FRANCE uses his personal data, ask to rectify them or oppose their processing, the user may contact BOHIN FRANCE in writing at the following address:


Le Bourg 61300 Saint-Sulpice-sur-Risle.
Or by e-mail to: dpo@bohin.fr  

Dans ce cas, l’utilisateur doit indiquer les données personnelles qu’il souhaiterait que BOHIN FRANCE corrige, mette à jour ou supprime, en s’identifiant précisément avec une copie d’une pièce d’identité (carte d’identité ou passeport).

Les demandes de suppression de données personnelles seront soumises aux obligations qui sont imposées à BOHIN FRANCE par la loi, notamment en matière de conservation ou d’archivage des documents. Enfin, les utilisateurs de https://bohin.fr peuvent déposer une réclamation auprès des autorités de contrôle, et notamment de la CNIL (https://www.cnil.fr/fr/plaintes).

1.4 Non-disclosure of personal data

BOHIN FRANCE shall not process, house or transfer any information collected on its customers to a country outside the european union or recognized as an inadequate « » by the european commission without informing the customer beforehand. However, BOHIN FRANCE remains free to choose its technical and commercial subcontractors provided that they provide sufficient guarantees in accordance with the requirements of the General Data Protection Regulation (GDPR): 2016-679).

BOHIN FRANCE undertakes to take all necessary precautions to safeguard the security of information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the customer’s information is brought to the attention of BOHIN FRANCE, the customer must inform the customer as soon as possible and inform him of the corrective measures taken. Furthermore, BOHIN FRANCE does not collect any » sensitive «.

The user’s personal data may be processed by BOHIN FRANCE’s subsidiaries and subcontractors (service providers), exclusively for the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes outlined above, the main persons who may have access to the data of https://bohin.fr users are primarily agents of our customer service.

1.5 Data types collected

For users of the https://boutique.bohin.com website, we collect the following data which is essential for the operation of the service and which will be kept for a maximum period of 13 months after the end of the contractual relationship:

Data to identify you (name, first name, date of birth, identity document) Contact data (postal address and e-mail address, telephone number) Data related to transactions carried out from our website (goods and tickets purchased, purchase history) Payment data (RIB) and information relating to the transaction carried out. Feedback and comments on our website

BOHIN FRANCE also collects information to improve the user experience and to provide contextualized advice:

IP address and device identifiers Browser or device technical data (name, operating system of your device, preferred language) Authentication data (login and usage logs, IP address, unique identifier) Navigation data (website or applications visited, latest pages consulted, advertisements clicked, products searched, length of visit, products placed in your shopping cart, etc.).

This data shall be retained for a maximum period of 13 months after the end of the contractual relationship

2. Incident notification

Whatever effort is made, no method of transmission over the Internet and no method of electronic storage is completely safe. We cannot therefore guarantee absolute security. If we were to be aware of a breach of security, we would notify the users concerned so that they can take the appropriate measures. Our incident reporting procedures take into account our legal obligations, whether they are at national or European level. We are committed to fully informing our customers of all security issues in their accounts and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the https://bohin.fr website is published without the knowledge of the user, exchanged, transferred, transferred or sold on any medium to third parties. Only the assumption of BOHIN FRANCE's redemption and rights would allow the transmission of such information to the prospective purchaser, who would in turn be obliged to keep and modify the data vis-à-vis the user of the https://boutique.bohin.com website.

Security: To ensure the security and confidentiality of personal data and personal health data, BOHIN FRANCE uses networks protected by standard devices such as firewall, pseudonymization, encryption and password.

When processing personal data, BOHIN FRANCE shall take all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction.

3. Hypertext links « cookies » and tags ( « tags »)

The website https://boutique.bohin.com contains a number of hyperlinks to other websites, which were set up with the permission of BOHIN FRANCE. However, BOHIN FRANCE does not have the opportunity to verify the content of the website thus visited, and will therefore assume no responsibility for this fact.

Unless you decide to disable cookies, you agree that the website may use them. You can disable these cookies at any time and this is free of charge from the disabling possibilities offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the services offered by the website.

4.1. « Cookies »

A « cookie » is a small information file sent to the user’s browser and recorded within the user’s terminal (e.g.: computer, smartphone), (hereinafter « Cookies »). This file includes information such as the user's domain name, the user's internet access provider, the user's operating system, and the date and time of access. Cookies are not liable to damage the user’s terminal.

BOHIN FRANCE is liable to process the user’s information regarding his visit to the website, such as the pages consulted, the searches carried out. This information allows BOHIN FRANCE to improve the content of the website, of the user's navigation.

As cookies facilitate the navigation and/or the provision of the services offered by the website, the user may configure his browser to allow him to decide whether or not he wishes to accept them in such a way that cookies are recorded in the terminal or, on the contrary, rejected, either systematically or according to their issuer. The user may also configure his or her browsing software so that the acceptance or refusal of cookies is offered to him or her on an ad hoc basis, before a cookie is likely to be recorded in his or her terminal.
BOHIN FRANCE informs the User that in this case, the functionality of the navigation software may not be all available.

If the User refuses to register cookies in his terminal or browser, or if the user deletes those stored there, the user is informed that his navigation and experience on the website may be limited. This could also be the case when BOHIN FRANCE or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display parameters or the country from which the terminal appears to be connected to the Internet. 

Where applicable, BOHIN FRANCE disclaims any responsibility for the consequences of the damaged operation of the website and any services offered by https://bohin.fr, resulting from (i) the User’s refusal of cookies (ii) the inability of BOHIN FRANCE to record or consult the cookies necessary for their functioning due to the choice of the user. For the management of cookies and user choices, the configuration of each browser is different. It is described in the browser's help menu, which will help you find out how the user can change his or her wishes regarding cookies. 

At any time, the user may choose to express and modify his wishes regarding cookies. BOHIN FRANCE will also be able to use the services of external providers to help it collect and process the information described in this section. 

Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, Linkedin, Instagram and Youtube on the BOHIN FRANCE website and if the user has accepted the deposit of cookies by continuing to browse the website or mobile app of BOHIN FRANCE, Twitter, Facebook, Linkedin Instagram and Youtube can also deposit cookies on your terminals (computer, tablet, phone, laptop).

These types of cookies are deposited on your terminals only if you consent to them, by continuing to browse the website https://boutique.bohin.com. At any time, the user may, however, withdraw his consent for BOHIN FRANCE to deposit such cookies.

Disable cookies: Internet browser settings are generally set to accept cookies by default, but you can easily change them by going to your browser settings. The help function of your browser tells you how to proceed. For more information, visit https://www.aboutcookies.org/.

Article 4.2. Balises (“TAGS”) internet

BOHIN FRANCE may occasionally use web tags (also called « tags », or action tags, one-pixel GIF, transparent GIF, invisible GIF and one-by-one GIF) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed in both online advertisements allowing users to access the website and on the different pages of the website.  

This technology allows BOHIN FRANCE to evaluate visitors’ responses to the website and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the user’s use of the website.

The external provider may, if necessary, collect information on visitors to the website and other websites through these beacons, report on the activity of the website to BOHIN FRANCE, and provide other services related to the use of the website and the Internet.

5. Applicable law and jurisdiction.

Any dispute relating to the use of the https://boutique.bohin.com website is subject to French law. Apart from cases where the law does not allow it, the competent courts of Alençon are given exclusive jurisdiction